Compass Careers

L1/L2 IT Support Specialist

Full-time
,
Prahran High School
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This position is located onsite at a contemporary co-educational secondary school - Prahran High School.


We are looking for an individual who displays kindness, demonstration of unconditional positive regard for others, the school values of creativity, curiosity, challenge and character. We want to hire motivated, aspirational individuals to be immersed in the school community.


Why do we do, what we do?

We love working with schools and strive to deliver new innovations, functional and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process, but also community culture and student learning outcomes. Compass is a product that genuinely provides students, teachers and parents with an improved educational experience. You can leave at the end of each day knowing you made a difference to a students education or helped make a staff members day just that little bit better.


Here is why we need you...

As a value add to our clients we also offer managed IT services to a range of schools across Victoria. Our key focus is client satisfaction through creative solutions and exemplary customer-focused service. Our dedication to implementing cutting edge solutions that offer improved reliability and a high-quality end product is what sets us apart. A passion for eLearning would also be an advantage.


This is what you'll bring...

In this role, we are looking for someone who can continue to exceed our clients’ expectations, by providing timely support and feedback. From a technical perspective, we are looking for:


  • A detailed understanding of Microsoft Server 2012R2/2016 and its related technologies
  • Troubleshooting of Hardware and Software issues on end-user devices
  • Maintaining a Standard Operating Environment (SOE)
  • Understanding and troubleshooting of Microsoft Exchange


Additionally, any experience with the technologies below will give you the edge...


  • Administration of Microsoft Active Directory
  • Network administration (E.G. Switch configuration, routing etc...)
  • Experience with DHCP/DNS
  • Office 365
  • SCCM/DPM


At Compass Education we are always on the lookout for new staff who are able to bring a high energy, positive and can-do attitude to our company. We’re looking for someone with the right attitude, rather than someone with lots of experience.