Welcome to our web site (“Web Site”). Web Site refers to sites within the domains of compass.education, jdlf.com.au, jdlf.net.au, jdlf.biz, compasspay.com and tournai.com.au (and registered sub domains).
Use of our payment servicesRefer to Payment terms at www.compass.education/Corporate/payment/
Enrolments and OffersWe offer online enrolments as a 'convenient option' for completing your school enrolment online. Importantly, completion of, payment of and/or receipt of an enrolment 'offer' does not bind the client (school) to providing you or your child a position or enrolment at the school.
Our Web Site, including content, images, logos, text, designs, operation and method of administration is copyright. Copyright ownership throughout this website varies, and where specified, content ownership may remain with a third party content creator or organisation. The Compass suite of products and services (including but not limited to Compass Payment Manager, Compass School Manager, Compass Photo Manager, Compass University Manager, Compass Finance, Compass School Services, Compass One, Compass Testing, MyReport, TalkingPoints, FeePay, WebTicket, PassPortal and Performax) and associated logos/colours are trademarks of Tournai Pty Ltd / JDLF International Pty Ltd or used under licence.
Use of any of the above trademarks or their associated logos without our express prior written permission is NOT permitted. The information contained on this website is subject to change without notice. While every effort is made to ensure the accuracy of the Web Site (including any published prices) we (regardless of whether the information is entered by us or our clients) are not responsible for typographical, technical, pricing or descriptive errors.
SubmissionsWe welcome your comments or suggestions for improving or further developing our solutions or product offerings. However, any comments, feedback messages, ideas, concepts, graphics, notes, designs, colour schemes, suggestions, recommendations and functionality shall be and remain the exclusive property of us (or our affiliated companies) upon receipt. Your submission of any such comments shall constitute an assignment to us of all rights, titles and interest in all copyrights and other intellectual property rights of the attached material. We will be entitled to use, reproduce, sell, disclose, publish and distribute any material you submit for any purpose whatsoever without compensating you in any way. For this reason, we request that you do not send us comments that you do not wish to assign to us. We further ask that you do not send any confidential information to us that you do not wish to be kept on record.
We reserve the right to email you regarding client promotions, alerts and special offers that we or our clients believe may be of interest to you. We respect your right not to receive these communications and request that you notify us by email advising us if you do not wish to receive these communications. You acknowledge that our clients may choose to notify you through our Web Site or solutions and acknowledge that while we provide this service, we do not necessarily control to whom communications are sent to. Should you not wish to receive communications from particular clients please contact them directly. If you are unable to find contact details for the client please contact us and will provide these to you.
Storage and Security
We will endeavour to take reasonable steps to ensure your personal information is kept secure, accurate and up to date. You information is stored on secure servers. While we make every effort to ensure personal information is kept within state and country boundaries we do run servers internationally. As such your personal information may be transferred to our servers in our international secure facilities. Our international server farms are evaluated before any data is transferred or backed up.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. We cannot give any absolute assurance that the information you provide to us will be secure at all times. You accordingly do so at your own risk and we (including our clients) will not be held responsible for events arising from unauthorised access to your personal information.
A Commonwealth identifier is a Commonwealth Government or Commonwealth Government agency designated identification number such as your Tax File Number (TFN) or Medicare number. We do not use Commonwealth identifiers as a means of identifying the personal information that we may have collected about you. Our clients may request Medicare details for medical records. Please contact the relevant clients directly for particular information on how they use that information.
If personal information concerns particular topics it is regarded as sensitive information. Sensitive information can be (however is not limited to) information regarding race, racial origin, ethnic origin, political opinions, membership of a political organisation, religious beliefs or affiliations, philosophical beliefs, membership of a professional or trade association, membership of a trade union, sexual preference or practices, criminal record and/or health information.
We reserve the right to display advertisements (including targeted advertisements) on our Web Site. All advertising is reviewed prior to publication by a product manager or delegate.
Password and Login
This is a private computer system. Access is permitted to authorised users only. Unauthorised or improper use of this system (including but not limited to program reproduction, program distribution and/or publication of inappropriate content) may result in administrative disciplinary action as well as civil and/or criminal penalties. In logging into and/or using this system you indicate your awareness of and your agreement to these terms and conditions. Do not login if you do not agree to the terms and conditions. 'Compass School Manager' and the Compass School Manager logo are licenced by JDLF International Pty Ltd. All rights reserved. This system is protected by Australian intellectual property and privacy laws as well as international treaties.
You are not permitted to share your login credentials with any other entity (without the express permission of us or our registered client). You may be liable for any activity made under your account.
All logins to our website including IP addresses, browser types and in some cases geographical information are recorded.
All prices are inclusive of GST. Photo print and cut sizes are approximate and may vary slightly. Booklets are 4 A4 sides printed using digital printers. Group formats, booklets and photos may vary according to school designs. Any processed credit cards will appear on your statement as ‘CompassPay.com’. For more information regarding our photographs please email firstname.lastname@example.org. Late orders (those received more than 5 business days after photo day), will cost an additional $9 for special handling and processing. All receipts (tax invoices) will be issued online through your Compass school portal. Online payment is not a pre-requisite to purchasing a digital copy of your photo(s), but you will still need to log into the Compass parent portal after payment to access the download.
We are unable to provide any digital copies of class booklets. Digital copies are only available for student portraits and for some group/sibling photographs (as indicated in the preview). Image sizes may vary slightly from specified/advertised sizes. Pack items may be upgraded (at no charge) or refunded if an order is unable to be filled.
Please note: 'Passport-Size'photos cannot be used as Passport photographs, as they do not meet the required specifications. They are referred to as 'Passport-Size' photographs to give an indication of the size.
Transfer of business
Governing law and jurisdiction
(a) This document is governed by and is to be construed in accordance with the laws applicable in the State of Victoria, Australia.
(b) You irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of Victoria and any courts which have jurisdiction to hear appeals from any of those courts and waives any right to object to any proceedings being brought in those courts.
While ensuring product and service offerings are not compromised and that sufficient measures are in place to ensure auditing and security management requirements, where possible, practical and feasible we will attempt to:
- host private information (including passwords) on local sites
- host private information within private/secured networks
- host private information on servers/infrastructure managed or hosted within client (or affiliated client) facilities
- encrypt private (confidential) information at a hardware level
- encrypt private (confidential) information at a software level
We follow the below information privacy principles which align with the Victorian information privacy principles :
- We collect only personal information that is necessary for performance of our products and/or services. We also provide access to this information both the student (individual) and the appropriate families. Information is however in most cases managed by the school or appropriate entity. As such, we would suggest that the school or appropriate entity is contacted directly, prior to contacting JDLF International, to update any information that is considered incorrect. Please note: To ensure we protect private information and details, requests for information must be submitted by post and include certified copies of identification documents. You may also be required to attend one of our offices in person with identification, depending on the information required.
- We use and disclose personal information only for the primary purpose for which we received it or it was collected.
- We take measures to ensure that personal information is accurate, complete and up to date.
- We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modifiation or disclosure.
- We have documented policies on management of personal information and document our terms and conditions of use on our website at www.jdlf.com.au/policy
- We abide by the Victorian Freedom of Information Act, and provide individuals with access to information in accordance with this Act.
- We do not record national unique identifiers, including tax file numbers. We do however record student VSN numbers in some circumstances to accommodate school and/or state reporting requirements.
- Sensitive Information. Unless essential in our product or service's purpose we do not record information that is considered sensitive. This includes information such as political views, sexual preferences, etc.
Additional Important Information - When uploading documents and resources
If you have a questions or concerns regarding this policy and conditions you can contact us in writing by post or email:
JDLF International Pty Ltd
PO Box 366, Balwyn North, VIC, 3104
All requests for personal information will be handled as quickly as possible and we shall endeavour to process any request for access within 45 days of having received the request. Some requests for access may however take longer than 45 days to process depending on the nature of the information requested.
We may be required by law to retain personal information for a period of time after you have ceased your relationship with us.
We are not always required to provide access to personal information upon request.
Access may be refused in a number of circumstances such as: where the information may relate to existing or anticipated legal proceedings; where required or authorised by law; where the request is regarded as frivolous or vexatious.
VISA®, the Three Bands Design Mark®, 3-D SECURE®, CLASSIC®, the Comet Design Mark®, the Dove Design Mark®, ELECTRON®, INTERLINK®, the Network Design Mark®, PLUS®, the PLUS Design Mark®, TRAVELMONEY®, VERIFIED BY VISA®, VISA BUXX®, VISA PLATINUM®, VISA SIGNATURE®, VISANET® and It's Everywhere You Want To Be® are registered Trademarks of Visa in the United States and other countries (trademark denotations on the Visa site indicate federal registrations in the United States). MasterCard is a registered trademark of MasterCard International Incorporated. American Express® is a registered trademark of American Express Company.
This policy is available on our website at www.compass.education/policy
Last reviewed/updated on 18 April, 2017.