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Meet the Team | Amir M.

Compass Team

In this week's Meet the Team post, we are introducing Amir, our new Head of Account Management!

Amir recently joined Compass, bringing with him over a decade's worth of experience working with a number of SaaS (software as a service) businesses. He is passionate about fostering client outcomes and success, and for that reason, we are thrilled to have him on board.


Tell us a bit about your background and what you do at Compass.

I’ve been in SaaS for over 10 years, working across Enterprise, B2B and B2C, and I’ve spent the majority of that time leading Services and Growth teams. I’m now heading up the Account Management team at Compass and helping us grow our existing portfolio of accounts.

What’s your favourite product/feature within Compass?

I love the canteen feature. It works so well and more importantly, it might also mean that more kids get lunch orders (which used to be the best part of my week).

 

What do you see as the biggest benefit that Compass offers, whether it’s to students, school staff or families?

Compass helps to reduce administrative burden and make more data-driven decisions to enhance student outcomes and the overall school experience. Schools already have to spread their resources very thin and unnecessary administrative overheads just make that problem even worse. Any opportunity to reduce this burden on resources means that they can spend more time helping students - which is a good thing for the teachers, students and parents. 

 

Which decade do you wish you were born in and why?

I love being born in the 80’s. Got to grow up in the 90’s and 00’s, the greatest eras of all time!

 

What is one of your fondest memories from your school days?

Playing downball and 4 square at lunch and recess, hanging out with my friends, and getting a buttered roll with chicken tenders for lunch!

 

What kind of student were you?

Unfortunately I was a pretty naughty student... but I usually got a free pass because I always got very good grades. 

 

What was your favourite subject, and why?

Maths/Physics. I always loved numbers and was pretty good at it!

 

What would you be doing, if not working at Compass?

I am passionate about SaaS, so I would probably be working in another SaaS business helping to grow their existing business and operationalise client services.

 

 If Compass was available to you when you were at school, do you think it would have changed your learning experience? How?

I definitely think it would have helped my learning experience. Staff would have had more time to focus on what mattered, and be less burdened by administrative tasks. They also would have had the information they needed to make better education decisions. Overall I believe this would have meant that the school could have made a bigger impact not only to me, but all students.

 

 Surprise & delight us. Tell us something interesting about yourself.

I've had a couple of random TV appearances - I was an extra in an Australian movie called Cedar Boys, and I was on Celebrity Deal or No Deal as one of the contestants that held the briefcases. Anh Do was the celebrity and he won the $200k, but I guessed the wrong amount in my briefcase and didn't win anything :(

What are some of the qualities of your most memorable teacher(s)?

I always liked the teachers that weren’t too serious. The ones that could have a laugh, but also knew how to communicate with students and get an educational message across. I felt like they earnt the most respect from the students.

 

 What is the best piece of advice you’ve been given?

It wasn’t necessarily advice, but my IT teacher in year 12 came to me and asked what I had put down for my university electives - then handed me a scholarship application form that he pre-filled on my behalf for an information systems course at Monash. I submitted the application, got accepted, and the rest is history!

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