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Update CompassLink Proxy details

Compass Team

The Victorian Department of Education will be changing admin networks from NETSPACE to TID (Telstra internet direct).

This means that schools will need to update their CompassLink Proxy details to point them to the new TID connection. This step can be done by your school technician, or you can contact your DET roaming tech if further support is needed.

To modify your proxy details, please take the steps below:

  1. On the workstation where Compasslink is installed, go to the C:Drive
  2. Go to Program Files (x86)
  3. Open the JDLF International folder
  4. Open compass-config file
  5. Modify proxy field


If your school has a kiosk, the proxy details will also need to be amended accordingly. This can be done via remote connection by a member of our Compass Support Team. Please get in touch with us when you require our assistance.

Email: support@compass.education

Phone number: 03 9005 5217

Or, get in touch with our team on LiveChat using this link - https://secure.livechatinc.com/licence/9006005/v2/open_chat.cgi?groups=6

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