We are writing to inform you of changes we’ve made to our attendance calculation procedures in consultation with the Department of Education.
We’ve summarised the main changes below. You can find a detailed explanation of this in the Attendance Administration Knowledge Base article in your portal.
As a result of these changes, you may notice some differences in how attendance circumstances are calculated in your Compass portal.
Please note there is no action required from you. Your school attendance recording procedures do not need to change.
The correct attendance codes are automatically calculated in alignment with the Department’s requirements, and sent to CASES in your usual Eduhub writeback processes. If after reading the knowledge base, you need further clarification, please do not hesitate to contact our support team on 03 9005 5217 or via LiveChat or email.
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