A guide for parents & families

Two happy families in cartoon style. They are in front of an app UI with decorations around it

What is Compass?

Compass is a school management solution that allows parents and carers to access up-to-date and meaningful information about your school and your child’s progress. Compass includes many different features, including the ability to:

  • Monitor your child’s attendance, and enter an explanation for absence or lateness
  • Communicate with your child’s teachers, and update your family contact details
  • View your child’s timetable and the school calendar
  • Monitor your child’s homework and assessment tasks
  • Download and view your child’s academic reports
  • Book parent-teacher conferences
  • Pay and provide consent for events and school fees

Your school will advise parents when each of these features becomes available for parent use.

How do I access Compass?

Compass is accessible on any modern web browser (Internet Explorer, Firefox, Chrome, Safari) or by using the Compass iOS or Android apps (continue reading to learn more about the app including how to use it).

To access the parent portal, you can go to your school’s website and click the Compass link on their homepage. Alternatively, you can go to schools.compass.education where you can search for our school’s direct URL.

To log in you will require your unique family username and password. These details will be provided to you by our school. Upon first login, you will be required to change your password and confirm your email address and mobile phone number. These details may be used by our school for SMS, password recovery and email communication throughout the year.

Compass Apps

You can download the Compass App on iOS and Android devices, simply search for Compass School Manager in the store.

Using the app you can:

  • View the school news feed
  • Receive messages from the school
  • View your child’s timetable and the school calendar
  • View Learning Tasks
  • Book parent-teacher conferences
  • Add Attendance Notes
  • View academic reports
3 phones showing the Compass US

The Compass home screen

The home screen provides you with relevant alerts and news, as well as quick access to your child’s profile.

School Calendar

The tools you need to keep track of your students journey through the school gate each day

Your Children

Provides you with a quick summary of available options and highlights a summary of upcoming and overdue tasks.

To access more information click on the relevant quick link or select Profile to access detailed information about your child.

Main Menu

Allows you to access other Compass and school resources. The Tools icon allows you to update your contact details and change your password.


Recent school news items and information relevant to you. This may include newsletters, details of upcoming events.


Custom notifications for items that require your action or attention. These may include excursion notifications, ordering options for school photos, absence notifications, survey, and student report availability.


Entering an Attendance Note

From the Compass home screen (or from your student’s profile), click the Add Attendance Note item.

Using the Compass App

Where possible, attendance notes should be entered prior to the absence/lateness occurring.

SMS Link

If your child is marked as absent without prior approval you will receive a message containing a link. When you follow the link, you will have the opportunity to explain the absence.

The link will expire after you have clicked it, meaning that it cannot be used to explain unapproved absences in the future. Instead, you will receive another message containing a new link, allowing you to repeat the process.

Attendance Summary

Using Compass you can view up-to-the-minute attendance information for your child.


This sub-tab provides a list of attendance explanations for your child. From this tab you can also add absence notes (both past and future).

Explain Specific Absences

This sub-tab provides a list of all unexplained lates and absences from class. From this tab you can click to approve specific absences.

Daily Snapshot

Get a live snapshot of the students whereabouts for the day inc. absences, custom classes and events, sickbay entries and early departures.

Attendance Summary

Includes a summary of attendance in each class. For full details about a specific absence, click the appropriate number in the grid. For an explanation of a heading item, hover your mouse over the heading of interest.

Using the Compass App

When students are marked ‘Not Present’ in class this can sit in one of three different categories. These include:

NP SchlNot present in class and is explained by a school related activity.
NP ParntNot present in class and is explained by a parent approval.
NP Unap Not present in class with no explanation entered.


Using the ‘Wallet’ function in Compass you can securely store your credit card details in order to top-up your student’s account for quick and convenient payment.

Using the Compass App

You can top up the amount in your Wallet from the Compass app.

To make this process even more seamless, you have the option of setting up an automatic top up for an account.

Payment Plans

If you have paid for a school Event or School Contribution via a Payment Plan you can update any credit card details linked to the payment plan in your Compass portal via a web browser. You may need to update your credit card details linked to a payment plan if your credit card details have changed or if your credit card has expired.

  1. From your homepage, click on the Tools menu
  2. Click on Recurring Contributions
  3. Under Payment Methods, click on the Recurring Contributions tab
  4. Click on ‘Show Instalments’ for any of your payment plans to view the instalment dates and the status of the instalments
  5. Click on ‘Update card details’ next to the payment plan
  6. Select from an existing card, or add a new credit card
  7. Fill out your card details
  8. Click on ‘Update card details for Recurring Contributions’

Viewing Academic Reports

Using the Compass App

Parent-Teacher Conferences

Using Compass you can book your parent-teacher conferences online.

Using the Compass App

Ordering Photos Online

If your child’s school has used Compass or their photography partner MSP Photography for their school photoday you can order photos and other related products from within the Compass portal. The following are instructions on how to access the feature.

Previous Orders Note: If your school’s nominated photographer is MSP Photography, you will be able to order previous years photos at any stage and these will be displayed on this page. If you previously logged in and did not complete your order you will see that your selected pack is still available in your cart and you can take a shortcut to the checkout by selecting “Proceed to Checkout” button.

Ordering with the MSP Online app: If you would like to order your school photos via your hand-held device please download the MSP online app and login using your Compass login details. The App can be downloaded via the Apple App Store or the Google Play store for Android devices. To login use your Compass username and password.

Student Profile

The Student Profile is the destination for all your child’s information.

The Student Profile can be accessed by clicking on your child’s name from the home screen.

The Student Profile dashboard provides you with an overview of today’s classes and activities, the ability to email your child’s teachers, and a summary of teacher observations (Student Chronicle).

For more detailed information, including assessment tasks, attendance, surveys and academic reports, navigate through the tabs along the top of the Profile.

Learning Tasks

Individual student view

To view the Learning Tasks for one child, select the Learning Tasks tab on their profile page.

Consolidated view

If you have multiple children at the school, you can view a consolidated list by clicking ‘Learning Tasks’ from the ‘Teaching and Learning’ menu item.

Privacy and Security

When you use Compass you will notice a padlock appears in your browser’s address bar on the left.

This is because Compass uses a technology called TLS (Transport Layer Security). This means that your Compass session is encrypted and secure. Further, Compass adheres to PCI DSS compliance obligations to ensure any credit card details are managed safely, consistent with industry credit card regulations.

We are committed to the privacy of your information.

Full information on the Compass Privacy Policy can be found here

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